FAQ

Frequently Asked Questions — Relievia™

1:How long does shipping take
Orders are processed within 1–3 business days.  
Delivery within the United States usually takes 5–12 business days.

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2: How can I track my order?
Once your order ships, you’ll receive a tracking number by email.  
You can also track anytime on our Track Order page.

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3: Does the massage gun really help with pain?
Yes — the Relievia™massage device is designed to relax tight muscles, improve blood flow, and reduce soreness after long work days or workouts.

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4: Is it safe to use daily?
Yes. The device is designed for daily personal use.  
We recommend 5–15 minutes per muscle group.

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5: Is it loud?
No — the motor uses low-noise technology and operates quietly compared to traditional massage guns.

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6: What if I receive a damaged product?
Contact us within 7 days of delivery with a photo or video.  
We’ll send a free replacement immediately.

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7: Can I return the product if I don’t like it?
We only accept returns for damaged, defective, or incorrect items.  
Please review our Return Policy for full details.

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8: Do I need to charge it often?
No — the rechargeable battery typically lasts multiple sessions depending on usage.

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9: How do I contact support?
Email us anytime at: support@relieviapro.com  
We respond within 12–24 hours.